- Environmental science and technologies;
- Natural resources and energy;
- Health and related life sciences and technologies; and
- Information and communications technologies.
Watch this space for updates, as we'll be putting together a proposal that will leverage the strengths of our academic and industrial applied research partnerships.
Hiatus alert: And speaking of updates, I'm going to be away from the office for the next week, back on 9 July.
1 comment:
Robert,
I am a Senior Recruiter with Everest Management am currently working on an Instructional Design & Training Manager in a Call Centre environment, with emphasis on program design, workforce management and bringing in outside agents to help train.I'd like to thank you in advance for any referrals you may be able to provide, the position description is below.
Best regards,
Raimey
Title: Manager, Call Centre Services
Location: GTA (Leslie & Eglinton)
Requirements:
· Managing 15 people on team and supporting 200
· Reviews, analyses and verified all monthly and quarterly and annual statements related to financial performance of the portfolio
· Responsible for managing Call Centre Services, which includes Instructional Design, Training, Communications Management, Workforce Management (forecasting/scheduling/analysis) and Quality Assurance
· Customer-focused and take a continuous improvement approach to improving the customer experience
· 5-10 years experience in a senior Call Centre management role
· Minimum 5 years related design and training experience
· Strong knowledge of instructional design, course development techniques, evaluation methods and cost effective delivery systems
· Familiarity with the theory and practice of learning, and learning process management, including the potential of e-solutions
Interested candidates possessing the above qualifications should apply to:
Raimey Olthuis, Senior Recruitment Consultant
390 Bay Street, Suite 2410
Toronto, ON M5H 2Y2
raimey@everestmanagement.com
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